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RETURNS 

Personalized items are not returnable, refundable, or exchangeable unless a mistake is made on our part. Please make sure and proofread all spelling and order details before checking out.

PLEASE NOTE: If your order is lost, stolen, misdelivered, or arrives late, please contact the carrier with your tracking information that is sent with every order.  We will do everything possible to assist in locating your order, however, we do not refund or replace lost, stolen, or misdelivered orders by the carrier.

SHIPPING

Once your order has been placed, you will receive an order confirmation email. You will receive a proof of your design to approve. Once your item has been approved, created, and shipped, you will receive a shipping confirmation email with a tracking number.

 

Please note, the typical turnaround time for an order is 3-4 weeks, dependent on design. Delivery time does not include the initial 24-hour processing window.

 

Expedited Shipping and Rush Orders: Contact us for expedited shipping and rush orders. Additional costs will apply.

 

International Shipping: We do not offer international shipping.

LOCAL DELIVERY & PICKUP

We are pleased to offer our LOCAL Customers the option of Local Pick-Up, Meet-Up or Delivery instead of paying for shipping. If you do not live in the Auburn-Opelika, Alabama area please do not select this option, as you will be sent a separate invoice and asked to pay for shipping before your item can be sent out.

PRIVACY

We respect the privacy of all website visitors. Your email address will only be used for receipt emails and emails related to The Linen Press. Your information will not be used or sold. 

TERMS AND CONDITIONS

This website is owned and operated by The Linen Press. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors the ability to purchase customized linens made by The Linen Press. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

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In order to use our website and/or receive our services, you must be of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

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We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

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The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of The Linen Press. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

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You agree to indemnify and hold [website owner] harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

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To the maximum extent permitted by applicable law, The Linen Press assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

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You agree to receive from time to time promotional messages and materials from us by email. If you don't want to receive such promotional materials or notices – please just notify us at any time. 

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We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

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